Spaces Designed Beyond Ordinary.

1. Information We Collect

We may collect information you voluntarily provide when you contact us, request a quote, subscribe to our newsletter, submit a form, or use our website. This may include your name, email address, phone number, and other information you choose to provide.

2. How We Use Your Information

We use collected information to respond to inquiries, provide requested services, process requests, communicate with you, improve our website, and provide information about our services. Promotional communications are sent only where permitted and, where required, with your consent.

3. Information You Provide

You are responsible for ensuring that the information you provide to us is accurate and up to date. Please avoid submitting sensitive personal information through website forms unless it is specifically requested and necessary for the service.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and enhance your browsing experience. You may be able to manage cookies through your browser settings.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. Sharing of Information

We do not sell your personal information. Information may be shared with trusted service providers, contractors, or business partners when reasonably necessary to operate our website, provide services, respond to requests, or comply with legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy practices. We are not responsible for the content, security, or privacy practices of third-party websites.

8. Your Privacy Rights

Depending on applicable law, you may have rights to access, correct, update, or request deletion of certain personal information. You may also have the right to object to or restrict certain uses of your information.

9. Marketing and Communications

If you subscribe to our newsletter or promotional communications, you may receive updates about our services, offers, or other relevant information. You can unsubscribe at any time by using the unsubscribe option provided in our communications.

10. Policy Updates and Contact

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. Any updated version will be posted on this page with a revised effective date. If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

1. Agreement to Terms

By accessing or using Creative Home Design's website or services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Our Services

Creative Home Design provides home renovation, remodeling, interior improvement, installation, repair, and related home improvement services. The exact scope of work will be based on the approved project estimate or agreement.

3. Estimates & Project Scope

Estimates are based on the information available at the time of preparation. Final costs may change if additional work, materials, structural issues, site conditions, or customer-requested changes arise during the project.

4. Payment Terms

A 30% deposit may be required before work begins, followed by progress payments according to the agreed project milestones. The remaining balance is due upon completion unless otherwise stated in the project agreement. Applicable taxes and additional approved charges may apply.

5. Project Timeline

Project timelines are estimates and may be affected by material availability, weather, site conditions, inspections, permits, or changes requested by the customer. Creative Home Design will make reasonable efforts to keep projects on schedule.

6. Customer Responsibilities

Customers are responsible for providing accurate project information, approving required designs or materials on time, providing reasonable access to the property, and informing Creative Home Design of any known site conditions that may affect the work.

7. Changes & Additional Work

Any changes to the approved project scope may affect the project cost and completion date. Additional work will be discussed with the customer and may require approval before the work is performed.

8. Materials & Product Availability

Materials, fixtures, finishes, and products are subject to availability. If a selected product becomes unavailable or discontinued, Creative Home Design may recommend a reasonably comparable alternative for customer approval.

9. Warranty & Limitations

Creative Home Design provides a 5-year workmanship warranty on eligible projects. The warranty covers qualifying defects in workmanship but does not cover damage caused by misuse, neglect, unauthorized modifications, accidents, normal wear and tear, or natural events.

10. Cancellation & General Terms

Cancellation requests should be communicated as early as possible. Any cancellation, refund, or outstanding payment will be handled according to the applicable project agreement and work already completed. Creative Home Design reserves the right to update these terms when necessary. Continued use of our services after changes are published constitutes acceptance of the updated terms.

Last updated: January 15, 2024

1. Cancellation Policy

You may cancel your project within 72 hours of signing the contract for a full refund of your deposit. Cancellations after 72 hours but before work commences are subject to a 15% administrative fee.

2. Refund Process

Approved refunds are processed within 10–14 business days. Refunds will be issued using the original payment method. We will notify you once the refund has been processed.

3. Material Returns

Unused materials in their original packaging may be returned within 30 days of delivery. Custom-ordered or personalized items are non-returnable unless they arrive defective.